Shipping Policy

How much is shipping?

Your shipping cost is calculated at checkout. Shipping to the continental U.S. is calculated based on weight and location. We also offer LTL, Next Day Air, and 2nd Day Air services for an additional cost. We combine shipping on multiple items to save you money.

Additional Accessories Charges

Any and all additional charges that are not paid for already or included for free at the time of order, such as inside delivery, change of address, residential delivery, limited access, re-delivery, and storage fees will be the sole responsibility of the customer unless stated in the customer order as part of the shipping costs pre-paid for by the customer.

Delivery Refusal

If the customer refuses delivery for reasons other than those agreed to in writing within the order document, the customer will be responsible for all initial shipping and re-delivery charges.

What shipping carriers do you use?

We use FedEx, UPS, US Postal Service, and various LTL Freight carriers for our shipping inside the USA.
All international shipments are made using DHL or US Postal Service.

When will you ship?

We make every effort to ship your item the same business day you complete your purchase if it is completed by 2:00 pm Eastern time M-F; Orders place after 2pm will be processed the next business day. We will send an email with the tracking number to your registered email address when your package has shipped.

CUSTOMS, DUTIES & TAXES

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Customers are responsible for understanding the importation regulations of the shipping address they specify on their order. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. These charges must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.