We accept all major credit cards. We do not accept personal checks or money orders.

Payment must be received by our office within 7 days of your initial checkout.

Your shipping cost is calculated at checkout. Shipping to the continental U.S. is calculated based on weight and location. We also offer LTL, Next Day Air, and 2nd Day Air services for an additional cost. We combine shipping on multiple items to save you money.

Any and all additional charges that are not paid for already or included for free at the time of order, such as inside delivery, change of address, residential delivery, limited access, re-delivery, and storage fees will be the sole responsibility of the customer unless stated in the customer order as part of the shipping costs pre-paid for by the customer.

If the customer refuses delivery for reasons other than those agreed to in writing within the order document, the customer will be responsible for all initial shipping and re-delivery charges.

We use FedEx, UPS, US Postal Service, and various LTL Freight carriers for our shipping inside the USA. All international shipments are made using DHL or US Postal Service.

We make every effort to ship your item the same business day you complete your purchase if it is completed by 2:00 pm Eastern time M-F; Orders place after 2pm will be processed the next business day. We will send an email with the tracking number to your registered email address when your package has shipped.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Customers are responsible for understanding the importation regulations of the shipping address they specify on their order. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. These charges must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

We accept returns of new and unused parts with original packaging within 30 days of your purchase. Shipping costs are not included. Please refer to the Returns/Exchanges Policy for more details.

Information about Parts Crew products on the Web Sites attempts to be as accurate as possible. However, Parts Crew does not warrant that product descriptions or other content of the Web Sites is accurate, complete, reliable, current, or error-free. Despite Parts Crew's efforts, it is possible due to computer or other error or cause that a product offered on any of the Web Sites may be mispriced or contain an inaccuracy in its description. In the event Parts Crew determines that a product is mispriced or contains an inaccurate description, Parts Crew reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify Parts Crew immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products. When you place an order through any of the Web Sites, you agree to comply with any corrective action taken by Parts Crew.

Parts Crew invoices on the Web Sites attempt to be as accurate as possible. However, Parts Crew does not warrant that invoices or other content of the Web Sites is accurate, complete, reliable, current, or error-free. Despite Parts Crew's efforts, it is possible due to computer or other error or cause that an invoice provided on one of the Web Sites may be incorrect or contain an inaccuracy. In the event Parts Crew determines that an invoice is incorrect or contains an inaccuracy, Parts Crew reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify Parts Crew immediately if you become aware of any errors or inconsistencies with any invoices provided to you through any of the Web Sites and to comply with any corrective action taken by Parts Crew.

PARTS CREW DOES NOT REPRESENT OR WARRANT THAT PRICING OR INVOICES ON ANY OF THE WEB SITES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, SUBJECT TO CORRECTION. PARTS CREW IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, YOUR ACCOUNT INVOICES, TEXT, OR PHOTOGRAPHY. YOU ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITES THAT THE PRICING MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT YOUR PARTS CREW COMMERCIAL REPRESENTATIVE OR RETAIL STORE MANAGER, AS APPLICABLE, FOR CORRECT PRICING. YOU FURTHER ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITES THAT YOUR ACCOUNT INVOICES MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT YOUR PARTS CREW COMMERCIAL REPRESENTATIVE OR RETAIL STORE MANAGER, AS APPLICABLE, FOR CORRECT ACCOUNT INFORMATION.

It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided on or through the Web Sites or on the Internet generally. The Internet contains unedited materials, some of which are sexually explicit or may be offensive to you. You access such materials at your risk. Parts Crew has no control over and accepts no responsibility whatsoever for such materials.

Questions regarding Online Orders: online@partscrew.com

General Questions and other inquiries: sales@partscrew.com

Call us at (718) 528-2813.

Our regular business hours are 9:00-5:00 Eastern time Monday - Friday. We are here to help.